The National Home-Based / Hosted Travel Agent Survey conducted by Rob Glennie Consulting on behalf of The Travel Agent Next Door reveals how a new generation of advisors is entering the industry differently – and providing a much-needed infusion of new blood – since many experienced agents are nearing retirement and this has caused concern in the industry.
For the past five years, the National Travel Agent Survey has been a trusted barometer of the Canadian travel industry, providing valuable year-over-year insights into the work lifestyle, product focus, and income opportunities of travel agents nationwide.
Independent home-based travel agents don’t just sell travel—they run businesses. And like any business, long-term success depends on the strength of the partnerships behind the scenes.
It is that time of year again when Rob Glennie Consulting of Winnipeg runs the annual National Travel Agent Survey. This survey provides the industry – and you the travel agent — with valuable insights into our business.
Throughout the year, the Travel Agent Next Door (TTAND) community organizes events, contests, fitness challenges and more to engage the community of employees and agent partners. Prizes are awarded and the TTAND community celebrates the winners.
Ok, you’ve built a business from home, on your terms – and that’s something to be proud of. But as peak booking season approaches, take time to ask yourself: Is my host agency giving me every advantage I need to grow?
Now that the pandemic is in the rear-view mirror, more and more businesses are asking their employees to either come back to the office full time or at least increase the number of days each week. This is true of governments and many private companies, travel companies among them.
We are in the last quarter of 2025 and we find ourselves looking to the new year and looking back on the past year. The new year is when we all make resolutions and look to change.
Travel agents have often found it a challenge to ensure that their clients have signed off on every aspect of their trip. In fact, some travel agents are lax about securing sign off. This can be dangerous if anything goes wrong during the trip and if the client blames the agent.
There are several considerations for travel agents when choosing a new host agency --- or choosing their very first host agency. Agents will want to know about fees, commission split, marketing etc. But the number one thing that agents should be concerned about are the technology tools that the host agency offers.
If you are a travel advisor, you are probably able to take a bit of a breather right about now. With the busy winter season behind you and summer bookings in place, things are settling down a bit and the summer months can be a slower period for many travel advisors.
The growth of home based agents in Canada is undeniable. And these agents are no longer mostly experienced agents who have worked in an agency for two decades. The industry is attracting many new agents to the industry who are home based from the get go.
The growth of home based agents in Canada is undeniable. And these agents are no longer mostly experienced agents who have worked in an agency for two decades. The industry is attracting many new agents to the industry who are home based from the get go.
For the past five years, the National Travel Agent Survey has been a trusted barometer of the Canadian travel industry, providing valuable year-over-year insights into the work lifestyle, product focus, and income opportunities of travel agents nationwide.
For the past five years, the National Travel Agent Survey has been a trusted barometer of the Canadian travel industry, providing valuable year-over-year insights into the work lifestyle, product focus, and income opportunities of travel agents nationwide.
It's that time of year again when Rob Glennie Consulting of Winnipeg runs its annual National Travel Agent Survey. This survey provides the industry – and you the travel agent – with valuable insights into many aspects of our business.
The Travel Agent Next Door has always believed in giving back - witness the company’s ongoing support for its adopted charity Pencils 4 Kids. But TTAND agents are also giving back on a regular basis in some very interesting ways.
Cyber security is a big topic for travel agents these days. Increasingly, criminals and fraudsters are getting more and more clever at stealing money transfers, acquiring banking details and fraudulently making bookings that travel agents end up having to pay for.
There are a lot of reasons why agents make the switch to home-based: to keep more of their earnings, to have freedom to sell what they want, to have a better work/life balance and – let’s be honest – to get away from a lot of admin work that keeps them from focusing on selling travel.
There are a lot of reasons why agents make the switch to home-based – to keep more of their earnings, to have freedom to sell what they want, a better work/life balance and—let’s be honest—to get away from a lot of admin work that keeps them from focusing on selling travel.
“You are never a just a number with us,” said Flemming Friisdahl, Founder and CEO. “We consider our primary agents to be our business partners and we call each and every one of our primary agents every three months just to check in and discuss how they are doing.”
One of the main reasons that home based agents are sometimes reluctant to make the move is because they are concerned about a gap in income and about having to learn a lot of new procedures and systems. But if you can earn more and get more support, doesn’t that make it worth it?
I have known Flemming Friisdahl for a long time now – we worked together at the former North American Leisure Group, which became MyTravel Canada, which became Thomas Cook North Americ