The Hub System is a centralized, cloud-based platform designed to streamline every aspect of a travel agent’s workflow, from supplier management and booking operations to client communications and performance analytics. By bringing all essential tools into one intuitive interface, the Hub empowers agents to deliver faster, more personalized service while maximizing efficiency and revenue.
Highlights:
Unified Dashboard : One-stop view of all active bookings, alerts, messages, and pending tasks.
Supplier Partner Directory : Easily discover, compare and onboard preferred suppliers (airlines, hotels, tour operators).
Integrated Booking Engine : Book flights, hotels, cars and packages through multiple GDS and consolidator APIs in real time.
Dynamic Itinerary Builder : Drag-and-drop day-by-day planning with automatic date/price syncing and customizable templates.
Client Communication Suite : Automated email and SMS notifications, e-sign forms, and document sharing directly from the Hub.
Comprehensive Reporting & Analytics : Performance dashboards covering sales, commissions, cancellations and customer satisfaction.
Role-Based Access Control : Granular permissions for agents, managers and support staff to safeguard data and streamline workflows.
Content & Knowledge Hub : Central library of training materials, FAQs, marketing assets and policy documents for quick reference.
Custom Branding & White-Labeling : Tailor portal appearance, URLs and communications to match your agency’s brand identity.
Extensible API & Integrations : Connect with CRM, accounting, marketing automation and other back-office systems for end-to-end automation.
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